User Guide
- Before you start
- How to
- Frequently Asked Questions
Welcome to FindNUS. FindNUS is a lost and found item management system which aims to supplement existing NUS lost and found system in National University of Singapore (NUS) by reducing the barriers for item finders to submit an item online. As such, item losters are more likely to find an item which they have lost on top of items which only make it to the security personnel.
- Item submission
- Geocoding of location (Convert location name into actual coordinates)
- Item filtering: View items by category or by date
- User dashboard
- Profile
- View submitted items (Edit or delete items that you have submitted)
- View matching items (Items which are possible matches for your lost item)
- Email notifications: Subscribe to emails when a found item similar to your lost item is submitted
The application can be accessed at https://findnus.netlify.app
We recommend using the latest versions of Google Chrome and Chromium-based browsers.
| Browser | Version |
|---|---|
| Google Chrome Chromium | 103.0.5060.134 (Official Build) (64-bit) |
| Firefox | 102.0.1 (64-bit) |
| Brave | 1.41.100 |
Note 1: The following fields are compulsory.
- Item Description
- Category
- Date
- Location (If you are unable to select a location, please refine your search keywords)
Note 2: For subscribing to email notifications, email must be verified first.
Note: You must be logged in to submit lost items.
Note: You may choose to not enter your name or email by using the navigation buttons. However, you will be required to input them if you want to subscribe to email notifications
Note: You must be logged in to view your items.
Note: You must be logged in to edit your items.
Note: You must be logged in to delete your items.
Note: You must add and verify your email to subscribe to email notifications.
| No. | Question | Answer |
|---|---|---|
| 1 | How do I submit a lost item? | You need to be logged in to so do. |
| 2 | I cannot find the verification email. | Check your junk/spam folder or request for another email |
| 3 | I did not receive emails for my subscribed items | Check your junk folder! If there’s nothing, it may also be due to no good matches for your lost item :( |
| 4 | I am seeing a “Page Not Found” error, what do I do? | Type https://findnus.netlify.app in the url bar to get back on track! |
| 5 | Is my data secure? | Your data is securely managed by Google’s Firebase authentication. |
| 6 | What do you do with my personal data? | We only use your personal data for authentication and email subscriptions that you consent to. |
| 7 | I encountered an error when using the application. | Please contact the developers or email us |
| 8 | How do I delete my account? | If you wish to remove your personal data from our database, please email us and allow us 7 working days to process your request. |
| 9 | How do I submit feedback about the application? | You may contact the developers or email us |
If you have other questions, feel free to contact the developers. You may find their contact details here